Contact us immediately if you suspect you have fallen victim to a social engineering attack and have disclosed information concerning your BCBank, Inc. accounts. Call us at (304) 457-3300 or visit your local BCBank, Inc. branch location. Regularly monitoring your account activity is a good way to detect fraudulent activity. If you notice unauthorized transactions under your account, notify BCBank, Inc. immediately.Contact Us
BCBank prides itself on maintaining the security of our customers. We believe that informing our clients about social engineering attacks and other forms of fraud can effectively prevent online attacks from happening. For instance, in a social engineering attack, an attacker uses human interaction to manipulate a person into providing them information. People have a natural tendency to trust. Social engineering attacks attempt to exploit this tendency to steal your information. Once the information has been stolen it can be used to commit fraud or identity theft. Criminals use a variety of social engineering attacks to attempt to steal information, including website spoofing (which is the act of creating a fake website to mislead individuals into sharing sensitive information) and phishing (which is when an attacker attempts to acquire information by masquerading as a trustworthy entity in an electronic communication).
To learn more about information security, visit any of the following websites:
With BCBank’s new smsGuardian™ service, you can sign up for anti-fraud notifications regarding activity on your BCBank debit card. These notifications arrive as text messages to your mobile device. These will allow you to block your card from further use if the transactions are fraudulent. If they are not, you can simply ignore the message! You can expect a text message when your debit card:
Enrolling is easy! Simply click below and follow the on screen instructions: